Welcome to Talkdesk Academy

Get ready to embark on a series of training courses that can help expand opportunities and grow your career. Whether you’re new to the industry or a veteran looking to deepen your knowledge, this series of courses is designed to develop your skills through tips, techniques and hands-on training with the industry-leading Talkdesk cloud contact center platform.

Start your journey with Apprentice to learn the basics skills of a contact center agent. Progress to Sensei for the supervisor training you’ll need to manage a team. The Master level teaches you platform administration capabilities and the Grandmaster level unlocks the secrets to advanced administration and custom development.

Sign up or sign in to begin your training. Your destiny awaits.