- Agent Settings
Configuring your own routing settings.
Routing Settings Quiz
Dedicated Lines & Extensions
Configuring your dedicated line or extension.
Dedicated Lines & Extensions Quiz
See which course you should take next.
Agent Settings (Agents Certification)
Talkdesk Agents Certification
Learn about routing calls to other numbers and devices, and how to work with dedicated lines and extensions in Talkdesk main web application (the web dashboard).
Estimated time: ~10 min
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