- Talkdesk Callbar
Overview of the main features of Callbar.
Callbar Overview Quiz
Installing Callbar in the different OS.
Installing Callbar Quiz
Using the Settings menu in Callbar to configure it.
Callbar Settings Quiz
Callbar - Outbound Caller ID
How the selection of the outbound caller ID works.
Callbar - Outbound Caller ID Quiz
Callbar - Making Calls
Making calls with Callbar.
Callbar - Making Calls Quiz
Callbar - Receiving Calls
Receiving calls with Callbar.
Callbar - Receiving Calls Quiz
Callbar - Call Controls
The controls available in Callbar during a call.
Callbar - Call Controls Quiz
Callbar - Call Transfers
Making blind and warm transfers with Callbar.
Callbar - Call Transfers Quiz
See which course you should take next.
Talkdesk Callbar (Legacy)
Talkdesk Agents Certification
NOTE: This course has been deprecated on April 28 2020. If you enrolled before this date, you can still complete it.
However, we recommend completing the new course instead.
You can access it by going to the corresponding certification, from the homepage.
This course teaches the fundamentals of Callbar, covering a wide range of topics, such as settings and making and receiving calls.
Estimated time: ~40 min
- Installing Talkdesk Callbar (Agent Guide)
- Logging into Talkdesk Callbar
- Widget Mode - Disabling Calls in The Main Talkdesk Web Application
- Callbar Settings
- Using Callbar
Not registered yet? Hover over the lessons to see a description.