12 Tips for Providing Fantastic Holiday Phone Support
Survey & Certificate
Holiday Phone Support
Every customer support leader knows that the holidays bring a rush of seasonal shoppers.
This training shows how to deliver a personalized, real-time and effortless experience for the holiday customers, with 12 simple tips.
Contact center administrators.
Contact center supervisors.
~ 10 min
To successfully complete this course and earn your certificate, you must score 60% or higher in the Quiz (2 of 3 questions).