Admins: Phone Numbers

Admins: Phone Numbers

Talkdesk Admins Certification

Summary

Learn how to add/delete phone numbers, customize their settings, add greetings, and associate extensions.

 

Estimated time: ~20 min

Additional resources:

Not registered yet? Hover over the lessons to see a description.

Lessons~20 min

  • Phone Numbers
  • Adding and Deleting Phone Numbers

    Adding and managing your account’s phone numbers.

  • Adding and Deleting Phone Numbers Quiz
  • Greetings and Messages

    How to add greetings and messages to your phone numbers.

  • Greetings and Messages Quiz
  • Enabling Extensions

    How to correctly associate extensions to agents and phone numbers.

  • Enabling Extensions Quiz
  • Custom Settings

    Overriding and customizing certain account settings for your phone numbers.

  • Custom Settings Quiz
  • What's next?

    See which course you should take next.

Summary

Learn how to add/delete phone numbers, customize their settings, add greetings, and associate extensions.

 

Estimated time: ~20 min

Additional resources:

Not registered yet? Hover over the lessons to see a description.

Lessons~20 min

  • Phone Numbers
  • Adding and Deleting Phone Numbers

    Adding and managing your account’s phone numbers.

  • Adding and Deleting Phone Numbers Quiz
  • Greetings and Messages

    How to add greetings and messages to your phone numbers.

  • Greetings and Messages Quiz
  • Enabling Extensions

    How to correctly associate extensions to agents and phone numbers.

  • Enabling Extensions Quiz
  • Custom Settings

    Overriding and customizing certain account settings for your phone numbers.

  • Custom Settings Quiz
  • What's next?

    See which course you should take next.