10 Tips for Excellent Call Center Etiquette
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Call Center Etiquette (Contact Center Soft Skills)
Great customer service inherently depends upon great etiquette.
Take this course to learn 10 actionable tips that every agent should follow, to ensure that customers are being treated with the utmost respect and courtesy.
Who should take this course?
- Contact center agents.
- Contact center supervisors.
Estimated time: ~15 min