Holiday Phone Support

Holiday Phone Support

Soft Skills

Summary

Every customer support leader knows that the holidays bring a rush of seasonal shoppers.

This training shows how to deliver a personalized, real-time and effortless experience for the holiday customers, with 12 simple tips.

Who should take this course?

  • Contact center administrators.
  • Contact center supervisors.

Estimated time: ~15 min

Lessons~15 min

  • 12 Tips for Providing Fantastic Holiday Phone Support
  • Quiz
  • What's next?

    See which course you should take next.

Summary

Every customer support leader knows that the holidays bring a rush of seasonal shoppers.

This training shows how to deliver a personalized, real-time and effortless experience for the holiday customers, with 12 simple tips.

Who should take this course?

  • Contact center administrators.
  • Contact center supervisors.

Estimated time: ~15 min

Lessons~15 min

  • 12 Tips for Providing Fantastic Holiday Phone Support
  • Quiz
  • What's next?

    See which course you should take next.