12 Tips for Providing Fantastic Holiday Phone Support
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Holiday Phone Support (Contact Center Soft Skills)
Every customer support leader knows that the holidays bring a rush of seasonal shoppers.
This training shows how to deliver a personalized, real-time and effortless experience for the holiday customers, with 12 simple tips.
Who should take this course?
- Contact center administrators.
- Contact center supervisors.
Estimated time: ~15 min